Frequently Asked Questions

Mini buffet for 10 pax available for islandwide delivery
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Corporate Bento from $6 per pax
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Order at least 3 days in advance
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Frequently Asked Questions

Frequently Asked Questions

ORDERING

a. For buffet catering with full setup – 3 to 5 working days in advance before your function date

b. For bento and mini buffet – At least 1 day in advance before 02.00 PM *Subjected to availability

S$10.80/pax Lunch / Dinner menu – 40 pax

S$12.80/pax and above Lunch / Dinner menu – 30 pax

S$8.80 & S$10.80/pax High Tea Menu – 40 pax

S$12.80/pax High Tea Menu – 30 pax

BBQ Menus – 30 pax

Bento – 30 sets

Buffet with Hawker Stall – 50 pax

Order will be processed once we receive order request through email, phone or WhatsApp. After which, we will send an invoice. Order is only confirmed once we receive
full payment or 50% deposit for the order of more than S$1000.00.

BUFFET

We will collect 3 hours after the start of the function. Please inform us if you have specific timing for us to return and collect the buffet. Our last collection is before 10.00 PM. Any collection after 10.00 PM will incur a S$40.00 late night collection charge.

*Complete buffet layout with tables, table cloth, skirting and warmers. Disposable plates, forks, spoons, cups and serviettes will be provided.

*Any damages to the equipment will be charged accordingly

We provide the following (subjected to availability):

  • Plastic Stool - $0.80 per stool

 

  • Additional Square Table (76cm x 76cm) with Cloth - $8.00 per table
     
  • Chef’s Service (For Barbeque menu only) - $80.00 per Chef (for 2 hours)

DELIVERY

Yes. There is a delivery fee for S$40.00 for catering with buffet setup and S$20.00 for Bentos.

Delivery Fee will be waived if the following conditions are met:

Regular Lunch/Dinner Buffet – Order of 60 pax and above

High Tea, BBQ, Seminar – Order of 100 pax and above

Buffet with Hawker Stall – Order of 100 pax and above

Bento – Order of 100 sets and above

We deliver islandwide. An additional fee of S$40.00 is applicable for deliveries to Jurong Island.

Additional Surcharge is applicable for deliveries to locations with no direct lift access and
is not trolley accessible.

Below are the charges:
Carry up any flights of stairs to 2nd Level – S$50.00
Carry up any flights of stairs to 3rd Level or higher – S$100.00

*Customers that did not inform beforehand that venue is not lifted and trolley accessible will
have to make a payment on the spot based on the charges above before delivery crew
proceeds with the setup. We reserve the rights to not set up the buffet at the requested
venue should any customer refuse payment.

PAYMENT

a. Katong Catering accepts payment via PayNow and Bank Transfer.

b. Payment by Credit Card, Debit Card (Visa / Mastercard / American Express) or Cheque upon delivery is only applicable for Corporate Orders. Cheques must be crossed and made payable to "KAT CAT PTE LTD".

c. All payments have to be made in full at least 2 working days before an event.

d. For orders above S$1000.00, a 50% Deposit of the total bill is required. Deposit is non-refundable and the amount should be utilised within 1 month from the date
of cancellation.

CANCELLATION & REFUND

a. Cancellation request made 5 or more working days before the function date will be refunded 100%.

b. Cancellation request made less than 3 working days before the function date will be refunded 50% of the total amount.

c. If a cancellation request is made with less than 24 hours notice or on the function date itself, there will be no refund.

OTHERS

We are Halal certified. Please click here to view our latest Halal Certificate

Our office is opened from Mondays to Fridays from 09.00AM to 06.00 PM and closed on Saturdays, Sundays and Public Holidays. If you send in your order on Saturday, Sunday or a Public Holiday, we will respond to you on the next working day. Please note that during peak periods such as Lunar New Year or Christmas month, we might take a longer time to respond.

Most of our menus are prepared using Healthier Oil and Reduced-salt seasonings, adhereing to HPB's Healthier Catering Guidelines. You may find here our Healthier Dining Partner Certificate.